Serving Ballarat and surrounding areas
Terms and Conditions for ElderTech Australia
These terms and conditions ("Terms") govern the relationship between ElderTech Australia ("Company," "we," "us," or "our") and the users ("Users," "you," “clients” or "your") of all ElderTech Australia services. By using our services, you agree to be bound by these Terms.
1. Services Provided
1.1. Description: We provide technology assistance services tailored for elderly individuals, including but not limited to device setup, troubleshooting, training, and support.
1.2. Limitation: Our services are limited to technology-related assistance and do not include medical, financial or legal advice.
2. Service Limitations
2.1. No Guarantees: While we strive for accuracy and reliability, we do not guarantee that our services will be error-free, uninterrupted, or secure.
2.2. User Responsibilities: Users are responsible for providing accurate information and ensuring the security and safety of their devices and personal information.
3. Liability and Indemnification
3.1. Limitation of Liability: To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with our services, including but not limited to errors, loss of data, or damage to devices.
3.2. Indemnification: You agree to indemnify, defend, and hold harmless the Company and its affiliates, directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable legal fees) arising from your use of our services or violation of these Terms.
4. Privacy and Data Security
4.1. Privacy Policy: Our Privacy Policy governs the collection, use, and disclosure of personal information provided by Users. By using our services, you consent to our Privacy Policy.
4.2. Data Security: While we take reasonable measures to protect your data, we cannot guarantee the security of information transmitted over the internet. Users are responsible for maintaining the security of their own devices and data.
5. Termination
5.1. Termination: We reserve the right to terminate or suspend access to our services at any time, with or without cause, and without prior notice.
5.2. Survival: Sections regarding Limitation of Liability, Indemnification, and Privacy and Data Security shall survive termination of these Terms.
6. Miscellaneous
6.1. Governing Law: These Terms shall be governed by and construed in accordance with the laws of [State/Country], without regard to its conflict of law provisions.
6.2. Amendment: We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on our website or notifying Users via email.
6.3. Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our services. For questions or concerns regarding these Terms, please contact us at info@eldertechaustralia.com
These Terms were last updated on 24/06/2024.
Privacy Policy
Privacy Statement for ElderTech Australia
Effective Date: 24/06/2024
ElderTech Australia ("we," "us," "our") is committed to protecting the privacy of individuals in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Statement outlines how we collect, use, disclose, and manage your personal information.
1. Collection of Personal Information
1.1. Types of Information: We may collect personal information including but not limited to your name, contact details (such as address, email, phone number), date of birth, and health information relevant to our services.
1.2. Methods of Collection: We collect personal information directly from you, when you interact with us online, over the phone, in person, or through our website. We may also collect information from third parties with your consent or where otherwise permitted by law.
2. Use of Personal Information
2.1. Purposes: We use personal information for purposes including:
2.2. Direct Marketing: We may use your personal information to send you marketing communications that we believe may be of interest to you. You may opt out of receiving these communications at any time by contacting us or using the opt-out mechanism provided in the communication.
3. Disclosure of Personal Information
3.1. Third Parties: We may disclose personal information to third parties including:
3.2. Overseas Disclosure: We do not generally disclose personal information to overseas recipients. If we do, we will comply with the requirements of the Privacy Act regarding cross-border disclosures.
4. Security of Personal Information
4.1. We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. These steps include physical, electronic, and procedural safeguards.
5. Access and Correction
5.1. You may request access to the personal information we hold about you, and request corrections if you believe that information is inaccurate, incomplete, or out of date. We will respond to such requests in accordance with the APPs.
6. Complaints
6.1. If you believe we have breached the APPs or mishandled your personal information, please contact us using the details below. We take privacy complaints seriously and will investigate promptly and fairly.
7. Contact Us
7.1. If you have any questions about our Privacy Statement or our handling of personal information, or to make a privacy-related request, please contact us at:
By using our services or providing your personal information to us, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Statement.
This Privacy Statement may be updated from time to time. The latest version will be available on our website.
This Privacy Statement was last updated on 24/06/2024
Copyright © 2024 ElderTech Australia - All Rights Reserved. Ballarat Victoria Australia ABN32875434200
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